Provide the basic details of the patient you are calling about (e.g. Introduce yourself, including your name and grade.Ĭlarify the name and grade of the person you are speaking to. The situation section of SBAR involves a brief couple of sentences that should quickly inform the speaker about the current situation requiring discussion. You might also be interested in our OSCE Flashcard Collection which contains over 2000 flashcards that cover clinical examination, procedures, communication skills and data interpretation. A common mistake is to overload the person receiving the handover with too much information. Only include relevant clinical details when using SBAR. You should choose the points from each section relevant to the clinical scenario. The breadth and depth of information you communicate should change depending on the situation and clinical context. You can then seek advice from other senior members of your team.Ĥ. If you find yourself in an unlikely scenario where someone will not help you, document this along with their name, bleep and when you tried to contact them. Remember you are doing so to ensure high-quality patient care. Don’t feel worried about asking a colleague for advice. Being polite will get you much further, and a ‘thank you’ at the end of the conversation is always appreciated.ģ. Stay calm even if the person on the other end of the phone is distracted or unhelpful. If everything is electronic, ensure you are logged in with the relevant data open.Ģ. patient’s notes, investigation results, observation charts). Ensure you have all the information before using SBAR (e.g. SBAR may be assessed in an OSCE as an individual skill, as part of a history taking station or following an ABCDE assessment.ġ. This guide will cover how to use SBAR to communicate information. It has been adopted widely in healthcare settings as a structured method of communicating important clinical information (e.g. SBAR ( situation, background, assessment, recommendation) was designed as a communication tool to convey critical information requiring immediate action and advice.
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